Watches the servers, makes sure there are no rules breakers, helps to keep the servers nice and controlled. Has the 5 main commands: mute, gag, slay, kick and ban. Can use !admin to see more usable commands.
There are also Probationary Moderators, which only have the essential commands. Probationary Moderator comes with a much stricter tolerance for following the rules/abuse.
Simply put, a more trusted moderator. Has all the same commands and responsibilities as a moderator does, but is the more experienced and trusted staff when compared to moderators. Has the 5 main commands: mute, gag, slay, kick and ban, along with several other commands that moderators do not have access to. Admins have also got the power to permanently ban someone from our servers. Can use !admin to see more usable commands.
Helps run the division outside the servers. While watching over the servers like moderators and admins do, they must also control the forums and discord. Division managers decide if a person should be un-banned, promoted, demoted, etc. Has all the commands admins do and a few additional commands. Division Managers do not get access to all of the commands, however, certain commands are reserved for Division Managers and higher only, such as sm_map.
Division Leader [xG:DL]:
One of the more important positions of a division. A division leader does exactly what a division manager does, but has one main difference between each other. Division leaders have access to the servers. That means they can fix the servers, add plugins to the servers and do what they please to them.
Responsibilites and tasks of either of these positions may vary, communicating with each other makes it easier to fully cover all of the division's tasks outside of the servers.
This rank is higher than any division-specific rank. Typically, CM's will also have all the powers of a Division Leader, but are also involved in clan-wide decisions and changes
Co-Leader: [xG:C] OR [xG:CL]
This is the highest rank in the clan, and are tasked with the management of the entire clan.
To see an updated staff roster, click here!
(NEW 10/27 - 2018) Discord
Staff are required to join the xG Discord in order to recieve calladmins. Being active in the discord itself is encouraged but not required.
The activity requirement has been reverted to a set time of 14 hours biweekly. The higherups decided that leaving it up to "be as active as you can" left too much gray area, and they believe that the staff prefer set hours
Staff members must show respect when dealing with players
Although some people are incredibly hard to deal with, as a staff member you must treat others with respect.
Starting to disrespect rule-breakers or even harassing them will most likely result in a removal of your powers and possibly a ban.
Players should know why they were punished
When you punish a player, make sure to let them know why they were punished so they can improve.
Example: Person Y freekilled person X, you slay person Y and respawn person X. You need to tell person Y why they were slain. Something like "You were slain because you freekilled person X." works. If someone begins to argue with you about the said warning or punishment, calmly and supportively direct the said person with a link to the forums and inform them that they can contact the higherups or create a form of ban protest/abuse thread.
Staff should wear their tags when playing on the servers at all times
Going undercover is allowed, but do not stay undercover for long periods of time or when other staff members (wearing tags) are on. This should only be done if there are complaints or a calladmin request of a specific person breaking rules when no staff member is on. You obviously do not have to wear your tags when you're playing a different game or on different TF2 Servers, only if you play on xG servers.
Staff should remain unbiased and try to not show any favoritism
Staff should be something like a third unbiased opinion on things. Showing favoritism to certain players will result in a removal of your powers.
Staff shouldn't deal punishments based on the words of other players
Unless you saw an offender breaking rules yourself, you should not do anything about it.
Abuse and fun commands
Abusing your powers is forbidden.
Abusing is doing something for your own personal gain at the expense of the people in the server and doing things just because of your position.
This can include but is not limited to:
Banning people you hate for no reason at all
Killing people while in god/buddha mode
Slaying everyone in any server for no reason
Using any of your commands against random people that don't deserve it
Going against/breaking our own rules
In order to use these commands on everyone, you must start a vote that has to pass with at least 70% to make sure the majority of the server agrees with it.
Votes like these cannot include favoritism (i.e a vote that says "kick person Y").
Furthermore you should not be doing these votes too often.
How to make a proper punishment
When you get to the point where you have to ban them, make sure to use your common sense for how long the ban should last. Don't permanently ban a guy for mic spamming. Mute him and if he continues ban him for a few hours. However, using the WSKB approach isn't always required.
For certain situations you can instantly ban for situations like:
- Abusing !calladmin (A day ban)
- Majorly intending to troll the entire server (A day ban)
- Hacking (Permanent)
- Mass freekilling (Permanent CT ban)
- Mass freekilling then leaving the game (Permanent)
- Ban Decay: Do not go onto the next step for bans if there is a gap of a year or above since their last ban, related or not.
- For donator abuse: Warn -> Kick -> Day Ban -> Warn -> Week Ban + Removal Of Powers. Inform higherups when possible to remove powers swiftly. If someone has a day ban for bodyblocking and abuses their powers, do not kick them and then jump to a week ban. Ban decay DOES affect donator abuse. Do NOT skip steps.
We now do extended comms bans. If a player is doing something on mic or chat, but without bad intentions, use the appropriate ban method (gag/mute/silence). For example, bad mic. Follow 30 minute comms ban -> 1 day -> 1 week -> 1 month -> perm. If a user has a previous ban for one of these reasons, go to the next time level but with a comms ban instead of a server ban.
However, if a player is communicating with malicious intent, follow standard procedure. (warn -> gag/mute/silence -> kick -> ban)
We heavily encourage using /silence if the user can break the same rule in both communication methods.
Important: Following protocol for punishments are important (Standard: Warn > Mute/Gag > Kick > Ban)! You should follow these steps as it is the best way to handle issues. However there is times that you can skip a few steps. For example: If a player is breaking multiple rules (ex: exploting and spamming), then you are able to jump to kicking the player from the server. If the user returns to the server and resumes doing what he was doing to get kicked for, then you should follow up with a ban.
If the evidence is substantiated, it is a PERMANENT ban.
Sprays, Avatars and Customizable items
If someone sprays their spray, you need to issue a warning and let them know that their spray is not allowed on our servers.
You can remove their spray by typing /removespray while facing the spray.
If they spray it again, you can kick them and remove their spray again.
If they rejoin again and spray their spray again, you can issue a short ban (i.e one hour) and remove their spray again.
If they come back after an hour ban and spray the same spray again, you can remove the spray again and issue a one-day ban.
If they come back after a one-day ban and spray the same spray again, you can remove the spray again and issue a one-week ban.
If they come back after a one-week ban and spray the same spray again, you can remove the spray again and issue a one-month ban.
If they they do it again after a whole month of being banned, you can remove the spray again and permanently ban them.
TL;DR: Warn + Removal of spray -> kick -> hour ban -> day ban -> week ban -> month ban -> perm
The rule for customizable images on the servers for the most part covers the majority of what would not be allowed to be shown, but even then there will always be cases where something that is borderline will come into question if the rules allow it or not. Below is a short list of common obscurities that would not be allowed.
- Sex toys or anything that appears like literal genitalia
- Nipple bulges
- Outlined genitalia/camel toe
- Exposed butts
Remember you always have jurisdiction to step in for the betterment of the server even if the issue at hand isn't something explicitly stated within the rules. If a spray is going to disgust, offend, or otherwise disturb the server as a whole or any large amount of peoples, that is not a spray which should by any means be allowed to be used.
Server commands and more!
The commands listed can be used by either putting ! in front of it, or a /. Using ! will make the command typed show up in chat, while the / will hide it.
EX. /mute or !mute. All of these commands can be accessed in the admin menu.
To use it, type in normal chat "@" followed by your message.
To use it, type in normal chat "@@" followed by the players name, and then the message.
Used to communicate with the administration currently on the server. Can be used by both regular users and staff members.
Regular users will not see what others will type into this chat, but the staff members can. Can be used by typing @ at the beginning of your message and in team chat.
This brings up a menu where you can access most of the commands (ban, kick, teamswap, etc.). This is handy if you forget some of the commands, but most of the time it's easier to just use the commands in chat.
Ban is used to keep a user locked out of a server for a certain amount of time. The time of a ban is measured in minutes.
Usage: sm_ban [name] [time] [reason]
1 hour = 60 minutes
1 Day = 1440 minutes
1 Week = 10080 minutes
1 Month = 43829 minutes
Usage: sm_teamban [name] [time] [reason]
Usage: sm_kick "name" "reason"
Usage: sm_slay "user"
You can only have a maximum of 5 choices with vote.
Usage: sm_vote "question" "option 1" "option 2" etc...
sm_who "user" -> See if a specific person has staff/donator powers
sm_who --> See if any staff member or donator is online
For example: yields .
Sometimes, this won't work, if two players have the same name or have untypable characters in their name. In that case, simply type status in your console. This will provide you with a list that looks like this:
First, you need to find the player you want to target, and find their userid - the first column. Then, you can type the command followed by #userid.
For example: .
Here is a list of various default targeting methods available in SourceMod.
How to get staff
You can either earn it or you can create a moderator application here.
Earning staff: Basically higher ups pick you.
They will take you into consideration if they see you a lot on the servers and consider you mature enough.
To submit a moderator application, click here.
However, you should read through these guidelines first.
Both of these ways require you to be active on Discord, the forums and TF2. You are expected to be mature enough to handle a position of power.