Aren't those extremely outdated?
I mean if this is what we are supposed to follow then about 98% of TF2 staff have been doing it wrong for the past 3-4 years, this even includes the permanent ban I received in 2014 for the reason being ban evasion
I think you should update the handbook before encouraging us staff members to use it
Regardless of that, imo staff should be able to use their common sense when deciding punishments, and if said staff member doesn't have the mental capacity to do so, then they should be demoted.
It doesn't seem very appealing (especially we're somewhat on a staff-shortage) to enforce staff to work like a robot, along with the 20 hour requirement rule (speaking for TF2 div)
@Bello @Goblins @Aegean @Lithium @Owl