I've seen many times where people get gagged/muted and they use the other form of chat (i.e if they're muted they will use text and vice versa) to spam and beg to be unmuted/ungagged. The other problem is, if they get kicked OR banned, they will most likely never come back to the server (talking about the typical offender who doesn't even care about rules here). It's a very flustering process, and I'm going to have to side with Bello. What happens happens, and if they're only gagged/muted than they won't really understand that what they're doing is not acceptable on the servers.