Edit History

On Extended Mutes

Due to many recent complaints about not being sure when it is appropriate to use longer mute/gag times on someone, i'll explain when staff should be trying to or not to make one in favor of a harsher punishment. Beforehand though, it is important to explain that the purpose of being able to do this is give staff more flexibility in responding to a situation so they may find a solution that best addresses it. The whole of this is rather open ended, but hopefully will give clarity about it and allow our staff to be more confident. 

• An extended mute/gag can be used when someone is breaking chat related rules but is not doing so in purposeful manner. This would revolve around situations such as where someone may have a poor quality microphone, unintentionally spamming, or causing trouble due to a lack of understanding on their part (such as if they are notably younger, but in the end not trying to make the server worse).
• An extended mute/gag should not be used when someone is breaking rules intentionally and or maliciously. If someone is mic spamming music, being toxic, or trying to incite issues there is no good in being lenient to them  and it sets a better example for the server to make it clear such behavior is not tolerated.
• Further more, an extended mute should never be made for longer then one full day. If the problem persists afterwards, it is far more suitable to move on to other punishment. While it may not seem favorable to have to ban someone who's intentions were not overall malicious to anyone or the server as a whole, people do need to take responsibility for their own actions and learn to exercise greater caution on their own end. For instance, if someone has a terrible mic and needs to be constantly muted for it then they need to eventually either fix it or refrain from using it. 

On Extended Mutes

Do to many recent complaints about not being sure when it is appropriate to use longer mute/gag times on someone, i'll explain when staff should be trying to or not to make one in favor of a harsher punishment. Beforehand though, it is important to explain that the purpose of being able to do this is give staff more flexibility in responding to a situation so they may find a solution that best addresses it. The whole of this is rather open ended, but hopefully will give clarity about it and allow our staff to be more confident. 

• An extended mute/gag can be used when someone is breaking chat related rules but is not doing so in purposeful manner. This would revolve around situations such as where someone may have a poor quality microphone, unintentionally spamming, or causing trouble due to a lack of understanding on their part (such as if they are notably younger, but in the end not trying to make the server worse).
• An extended mute/gag should not be used when someone is breaking rules intentionally and or maliciously. If someone is mic spamming music, being toxic, or trying to incite issues there is no good in being lenient to them  and it sets a better example for the server to make it clear such behavior is not tolerated.
• Further more, an extended mute should never be made for longer then one full day. If the problem persists afterwards, it is far more suitable to move on to other punishment. While it may not seem favorable to have to ban someone who's intentions were not overall malicious to anyone or the server as a whole, people do need to take responsibility for their own actions and learn to exercise greater caution on their own end. For instance, if someone has a terrible mic and needs to be constantly muted for it then they need to eventually either fix it or refrain from using it.